At Minichowk, we strive to provide you with high-quality products and a seamless shopping experience. To ensure clarity, we have outlined our return policy below.

1. Return Eligibility

7-Day Return Window:

You can return eligible products within 7 working days from the date of delivery. If you do not initiate a return within this period, Minichowk is not responsible for any returns or exchanges.

2. Conditions for Return

Original Condition:

Products must be returned in their original, unused condition, with all packaging, tags, and accessories intact. Products that are damaged, altered, or show signs of wear and tear will not be accepted.

Change of Mind:

Returns due to a change of mind are not accepted if the product has been used or damaged by the customer. Minichowk is not responsible for damages that occur after the product has been delivered and used by the customer.

4. Return Process

Initiate Return:

To initiate a return, please contact our customer service team within 7 working days of receiving your order. Returns requested after this period will not be accepted.

Return Authorization:

Upon approval of your return request, you will receive a return authorization and instructions on how to send the product back to us.

 5. Refunds

Inspection:

Once we receive your returned product, it will be inspected to ensure it meets our return criteria.
Refund Process:

If the return is approved, a refund will be issued to your original payment method within 7 working days. Please note that shipping fees are non-refundable.

6. Exceptions

Damaged or Defective Products: If you receive a product that is damaged or defective upon delivery, please contact us immediately. We will arrange for a replacement or refund.

Late Returns:

Any product returned after the 7-day window will not be accepted, and Minichowk is not responsible for such returns.

 7. Contact Us

If you have any questions or concerns about our return policy, please contact our customer service team at:

Minichowk
+92 3161280277
customersupport@minichowk.com